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These models-- you've got text-to-speech, you've got--
rather I should say text-to-image
with DALL-E. You've got coding.
You've got language.
Your ChatGPT has completely changed
the conversation about AI.
I think those of us who have been on the "inside" of AI
definitely have thought about it as, of course,
it's changing the world and we see it every day.
But I think ChatGPT made it real for millions of people
by showing them what it can do, and how powerful it is,
and their imaginations are now freed.
How can this be really useful toward someone who may
have, say, limited mobility?
One of my colleagues, Christina, her arms are paralyzed
and she types with her toes.
And watching her use this product is really cool
because she said, oh, I just have to type
one sentence rather than typing lots of sentences
to plan a trip, for example.
How do we set the right mental model
for a technology like this?
It's super impressive, it can create,
it can cite information, and so we
found that people tend to over-trust or over-rely
the information it generates.
And so a lot of what our team did
was how do you set the right mental model for users,
reminding them, hey, this is from the internet--
just as reliable as the internet,
some things are factual, some things are not.
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